Privacy Policy
Last updated: 10/6/2025
1. Introduction
Ruviate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy complies with the EU General Data Protection Regulation (GDPR), ePrivacy Directive, and other applicable privacy laws.
2. Data Controller
Ruviate is the data controller responsible for your personal data. You can contact us at:
- Email: privacy@ruviate.com
- Website: https://ruviate.com/contact
3. Information We Collect
Personal Data
- Contact information (name, email, phone number)
- Company information (company name, job title)
- Project details and requirements
- Communication preferences
Technical Data
- IP address and location data
- Browser type and version
- Device information
- Usage data and analytics
- Cookies and similar technologies
4. Legal Basis for Processing
We process your personal data based on:
- Consent: When you provide explicit consent (e.g., newsletter subscription)
- Contract: To perform services you've requested
- Legitimate Interest: For business operations, analytics, and marketing
- Legal Obligation: To comply with applicable laws
5. How We Use Your Information
- Provide and improve our services
- Communicate with you about projects and services
- Send marketing communications (with consent)
- Analyze website usage and performance
- Comply with legal obligations
- Protect against fraud and security threats
6. Cookies and Tracking
We use cookies and similar technologies for:
- Essential cookies: Required for website functionality
- Analytics cookies: To understand website usage
- Marketing cookies: For personalized advertising (with consent)
You can manage cookie preferences through your browser settings or our cookie banner.
Analytics
We use PostHog for analytics.
7. Data Sharing and Disclosure
We may share your data with:
- Service providers (hosting, analytics, email services)
- Legal authorities when required by law
- Business partners (with your consent)
- Successors in case of business transfer
8. International Transfers
Your data may be transferred outside the EU/EEA. We ensure adequate protection through:
- Adequacy decisions by the European Commission
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules (BCRs)
- Other appropriate safeguards
9. Your Rights Under GDPR
You have the right to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Restrict processing: Limit how we use your data
- Data portability: Receive your data in a portable format
- Object: Object to processing based on legitimate interest
- Withdraw consent: Withdraw consent at any time
- Lodge a complaint: File a complaint with supervisory authorities
10. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Typical retention periods:
- Contact inquiries: 2 years
- Client data: Duration of contract + 7 years
- Marketing data: Until consent is withdrawn
- Analytics data: 26 months
11. Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption in transit and at rest
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
- Incident response procedures
12. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal data from children under 16 without parental consent.
13. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by email or through our website. Your continued use of our services constitutes acceptance of the updated policy.
14. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us:
- Email: privacy@ruviate.com
- Data Protection Officer: dpo@ruviate.com
- Contact form: ruviate.com/contact